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Hello Ms.Thuy

Thank you very much for your execellent arrangement for us to Ha Long Bay and Hanoi City Tour.Our visit to Vietnam was very enjoyable  -especially our short stay in Ha Long Bay with Luxury Cruise and tour around Hanoi city-a truly wonderfull experience.

Our stay at the Hilton Hotel ,Hanoi was also very enjoyable .The staff all so kind and cheerful . The services we received from your company were excellent and we will not hesitate to recommend you to our friends. We will contact you when we come back Vietnam in 2010. We hope you will welcome us.

Once again, Thank you for everything you made for us.

Basil Blackman , United Kingdom

blackie.blackman@virgin.net

Hi, Xuan

We were very pleased with the arrangement in Vietnam. Everything worked out just as we had hoped . The guides and the drivers were all very good and the programme was very well put together, a good mixture of scenery, cultural buildings, old and modern history. The guides were very knowledgeable and informative and were able to answer all the many questions we had. The restaurants chosen were also very good and we enjoyed all the meals included in the programme. The hotels varied, but were fine for 3-star. The Asia hotel in Hué was excellent, . We realise that 9 days is not nearly enough to see Vietnam properly, but it gave us a very good idea of the country, and ideas as to where to spend more time next time. It was interesting for us to be there as everybody was preparing for the Tet holiday .. lots of traffic etc., but it was good to get a view of ‘real’ life, and the flowers everywhere were fantastic.

Once again, we were very satisfied with all the arrangements and we will recommend VietnamTripAdvisor to all our friends who are going to visit vietnam

Thank you very much,

Kind regards,

Angela and Lars Torekull

torekull@fhnet.net

Hello VietnamTripAdvisor,

I would like to thank Mr. Tran and your staff that made our trip was such a wonderful trip. As I was a leader of my group, I've got no any complaints about the trip from my group. They were very happy to all tours, transportations and meals. Sapa trip was very impressive as well as Halong Bay even though both trips were very short trip.  Wish to going back and staying longer at Sapa next time or maybe other places.  Of course, Vietnamtripadvisor is chosen to be my travel agent to anywhere in Vietnam.  In addition, I have already spread out my recommendation to many of my friends and colleagues.  They will get some questions from them soon.

Thanks for your following up.

Best regards,
Anithorn
ARitsmitchai@WilburSmith.com

Hi Julia,

We arrived home safely, but very tired, and spent yesterday recovering from the flight.

It was lovely to meet you & your colleagues at your office. We felt very welcome. Please tell you friends that you all made us feel quite at home. Thank you also for the gifts & meal that we thoroughly enjoyed. It was very kind of you to show us some of the real Vietnamese way of life.

We were very happy with the way you helped us plan & organise our trip to Vietnam & Laos and were very impressed with your quick email responses to all our questions & requests, & felt that we were dealing with a friendly & competent advisor, even before we met you.

This was the first time we had booked everything using the internet, & we were thrilled that everything went so smoothly, thanks to your help with booking Vietnam Airlines flights & modifying the Laos Treasures tour to suit our needs.

In Laos, our guide Phet & driver Huyn were terrific. The vehicle we travelled in was new & very comfortable & we were given a very good description of all the sites we visited. The accommodation was also first class & we had no complaints at all.

Our only suggestions that might help, is for you to list the tour/trip dates, & the corresponding itinerary & accommodation for those dates (as we did for the Laos tour) as soon as possible in your communications, to make it very clear to customers when & where they are going & what they will be doing.  You might also need to make it clear that people will need to pay for their Laos visas when they arrive at the Laotian airport. We had to pay for these at Vientiane airport & we had thought we had already paid for them in the $70 paid to Andrew in HCMC.  We were a bit confused about the $70 which was paid back to us in Laos, and although we were not worried about this, other people might be.

I have attached the photos taken at your office. Hope you like them & can find them useful to advertise your services.

Thank you again for all you help in planning a marvellous trip that we truly enjoyed & that has given us many happy memories of your country & its people. We really appreciated your warm, friendly service. We will certainly recommend you & VietnamTripadvisor to any friends intending to travel to Vietnam & its neighbouring countries, and we would not hesitate to use your excellent services again in the future.

Our warmest regards,

Margaret &  Jack , Australia

mgoodwin-ad@pnc.com.au

Hi Thuc

 I came back home in Hong Kong for few days, and now would write to you some comments on Sapa Trip in the last late March. I thank you very much for your good arrangement on Sapa tour.

 Frankly, it is very wonderful, except for one thing, I think a guide spoke a little of English, might be we are journalists, and we want to learn more about ethnic people living in small villages in Sapa, so it would be a perfect trip if having a better guide.

Aside from that Sapa train is so nice, very clean and good-looking, two of us had a cabin for our own, and it looks so beautiful out of our expectations. Victory Sapa hotel is very worth to staying, have no comments. We felt very satisfied.

We are completing our research on the trip to Vietnam, and feel very well. Thank you again

 We promise will give a favourable report in “Lonely planet”

 Regards

 Jersine

 Jersine.Soh@veraznetworks.com

Dear Mr. Thuc ,

Yesterday I reached my home. I spent 6 days in Vietnam and I am deeply impressed by the country and its people. Very nice people, always helpful, always kindly, wonderful cities, landscapes and wonderful dishes . I am sure to come again and then stay a longer time.

You and your travel company - VietnamTripAdvisor.com managed 3 tours for us. The organization of the tours was perfect, the drivers and the guides tried to explain us as much as possible about country and people. You all did a perfect job!!!

SO, on my last e-mail to you, I want to thank you very much to all of you. For the future I wish you very much success. Be in good health.

Wolfgang Schromm

schrommw@gmx.at

Dear Ms. Thanh Xuan,

Thank you very much for your arrangement us the interesting tour on Ha Long bay.

The tour arrangement is fine for 8 January 08. We were very satisfied with the tour, especially the tour guide, he is very friendly and kindly person with a knowledgeable English and professional skills.

Once again, Thank you very much for everything you done for us!

Kindly Regards!

 Sarah Chan

Sarah@hmv.com.hk

Dear Ms. Thuy,

We have now completed our trip to Vietnam.  What an amazing experience all of us had in your BEAUTIFUL country!  I so appreciate everything you did to help us put this together. You have been so amazing in helping me put this trip together

For me and my group!  I can't thank you enough; you have made it so easy.

I will not hesitate to recommend you - VietnamTripAdvisor.com to our friends!

Thank you again for all you have done!

Paula Kooring from   American.

 pkooring6349@msn.com

Dear VietnamTripAdvisor,
 
Just a few words, We want to thank you very much for  your arranging  the trip for us to the NorthWest of Vietnam. Everythings were perfected. Especially, Mr Hieu - our Tour Guide, so please give our Thanks to him a good knowledge and funny Tour Guide. He help us alots in this Tour.  In brief, That Trip made us impressive and satisfied.
Once again, Thank you for everything.
 
Bey bey from Italia, Vittoio.
Email: maudori@tin.it

                                                   -----------------------------------------------------

Hello Julia Trang

We would like thank you very much for your arrangement our trip to Vietnam.We are couple from United Kingdom who went to Ha Long Bay for the honeymoon. We were very happy and suprised  with a big flower and cake from you at the first time we met you at the hotel and on the boat in Ha Long Bay. Just a few word to say that we like so much VietnamTripAdvisor.com services. You made our honeymoon more romantic and unforgetable with the perfect services,
professional staffs and lovely trip.We will not hestitate to recommend your company to my friends. And we will meet you again on our sliver wedding and golden wedding 10 years or more if you still welcome us ...
 Once again thank you very much for everything you
did for us.
Lovely, Gareth Lewis. United Kingdom
grrlewis@hotmail.com

---------------------------------------------------------

Hello VietnamTripAdvisor,

I would like to thank Mr. Tran and your staff that made our trip was such a wonderful trip. As I was a leader of my group, I've got no any complaints about the trip from my group. They were very happy to all tours, transportations and meals. Sapa trip was very impressive as well as Halong Bay even though both trips were very short trip.  Wish to going back and staying longer at Sapa next time or maybe other places.  Of course, Vietnamtripadvisor is chosen to be my travel agent to anywhere in Vietnam.  In addition, I have already spread out my recommendation to many of my friends and colleagues.  They will get some questions from them soon.

Thanks for your following up.

Best regards,
Anithorn
ARitsmitchai@WilburSmith.com

Hi, Xuan

We were very pleased with the arrangement in Vietnam. Everything worked out just as we had hoped . The guides and the drivers were all very good and the programme was very well put together, a good mixture of scenery, cultural buildings, old and modern history. The guides were very knowledgeable and informative and were able to answer all the many questions we had. The restaurants chosen were also very good and we enjoyed all the meals included in the programme. The hotels varied, but were fine for 3-star. The Asia hotel in Hué was excellent, . We realise that 9 days is not nearly enough to see Vietnam properly, but it gave us a very good idea of the country, and ideas as to where to spend more time next time. It was interesting for us to be there as everybody was preparing for the Tet holiday .. lots of traffic etc., but it was good to get a view of ‘real’ life, and the flowers everywhere were fantastic.

Once again, we were very satisfied with all the arrangements and we will recommend VietnamTripAdvisor to all our friends who are going to visit vietnam

Thank you very much,

Kind regards,

Angela and Lars Torekull

torekull@fhnet.net

Dear Ms Trang ,
Our trip to Vietnam was fantastic, we love the country, the people, the food.
The trip - private junk was quite an experience. The tour in Halong Bay was pleasant.
 
We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, Everything went well.
The trip was really worth.
Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with you, Julia.
 
With best Regards,
Christine , USA
Christinfralanoe@aol.com

-------------------------------------------------------------------------------- 

Hi Mr Tran,

Thank you so much for the trip Discover North Vietnam 7days/ 6nights, it went very smoothly and met all expectations. We arrived in this morning to Hanoi from Sapa tour and I am planning on exploring the town a bit further. Thank you again from all of us for such a wonderful experience.

I have already recommended you to a family friend that is coming over on the 20th,
I am not sure of the extent of their bookings so I hope that they will contact you if they plan to do tours in the north.

We are flying to Danang tomorrow at 11.30 from there we fly to Ho Chi Minh City to fly home to Sydney on the 22nd.

We are staying our extra night at the Nam Hai 1 and are very happy with the quality of the rooms and the staff.


Sincerely,

Tessa

tessa_warr@optusnet.com.au

 --------------------------------------------------------------

Hello Ms.Thuy

Thank you very much for your execellent arrangement for us to Ha Long Bay and Hanoi City Tour.Our visit to Vietnam was very enjoyable  -especially our short stay in Ha Long Bay with Luxury Cruise and tour around Hanoi city-a truly wonderfull experience.

Our stay at the Hilton Hotel ,Hanoi was also very enjoyable .The staff all so kind and cheerful . The services we received from your company were excellent and we will not hesitate to recommend you to our friends. We will contact you when we come back Vietnam in 2010. We hope you will welcome us.

Once again, Thank you for everything you made for us.

Basil Blackman , United Kingdom

blackie.blackman@virgin.net

  --------------------------------------------------------------

Hi Julia,
 
 I want to thank you for the lovely gift you gave us on our departure, the cake tastes wonderful!! I must get them next time I come to Hanoi :-)
 
Overall it was a good experience to come to Vietnam for a trip, it was an eye-opener for myself, and I learnt alot from it. You and your colleagues have been wonderful in helping me to rectify.
 
* Your agency has been very sincere at helping me resolve any problems, you have promptly arrange for an excellent guide on our trip.
* The driver your agency engage is very good at his job, we feel very safe taking his car, and he never fail to amaze me with his excellent driving and patience.
* Hanoi is so charming and interesting!! I have yet explore all of it, the galleries, the bookstores, the museums, the puppet show.. and will definitely be back again! mebbe 2010 to join in the century celebration?? i miss the food here too.. the tomatoes just taste so much better! and i discovered Vietnam food is not just about Pho, there's also the seafood.. the coffee.. the eggs and toast.. the steamboat at sapa.. the fried fishes.. the corner stall near the history museum selling bun cha nem ran.. and the cakes u gave me to bring home... I think we were very blessed to have enjoy such good food at Vietnam
 
Wow, now I'm all geared to plan my next trip to Vietnam.. maybe a HoChiMinh - Hue - Hanoi... Hahaha!!!
 
 
Julia ,  Take care and I wish you all the best! oh yes, and Chuc Mung Nam Moi!
 
Yours sincerely,
Yeecheng
yeecheng.ng@muvee.com

 
Dear Thuy ,
Our trip to Vietnam was fantastic, we love the country, the people, the food.
The trip on the private  Junk you made was wonderful. The tour in Halong Bay was pleasant.
 
We left Hanoi with your guide who is a very good guide, we learnt a lot and the whole experience went well, the food on the boat, the kindness of the crew, everything went well. The trip was really worth. Your constant attention to us via e-mails we exchanged and after when we arrived made us feel very comfortable and it was a pleasure to deal with Vietnamtripadvisor and  especially with you  Julia.
 
With best Regards,
christine
Christinfralanoe@aol.com

Hello  Trang

We would like thank you very much for your arrangement our trip to Vietnam.We are couple from United Kingdom who went to Ha Long Bay for the honeymoon. We were very happy and suprised  with a big flower and cake from you at the first time we met you at the hotel and on the boat in Ha Long Bay. Just a few word to say that we like so much VietnamTripAdvisor.com services. You made our honeymoon more romantic and unforgetable with the perfect services,
professional staffs and lovely trip.We will not hestitate to recommend your company to my friends. And we will meet you again on our sliver wedding and golden wedding 10 years or more if you still welcome us ...
 Once again thank you very much for everything you
did for us.
Lovely, Gareth Lewis. United Kingdom
grrlewis@hotmail.com

Dear Ms Xuan,

Thanks for helping me with the trip to Ha Long Bay and Hanoi tour. Although the trip to Vietnam of mine just for conference but that  short time to visit some beautiful landscapes of  your country  with you - VietnamTripAdvisor.com  gave me  impressive and unforgetable memories.The tour guide and service were all great. Especially, I loved the Ha Long Bay on  Phoenix cruise.I will definitely recommend it to my friends.
Thanks and have a happy new year !

Ying-Ying
yymeng@ucla.edu