About Us

Our company has been operating as a full service travel agency in Vietnam for more than 15 years, and we’ve been online for over a decade. That’s a long time in internet terms. Here are several reasons why thousands of clients per year put their faith in us, as their Vietnam tour provider.

Authentic Vietnam Experience

Vietnam Tour Advisor is committed to giving our customers an authentic Vietnam experience not just something staged for tourist. We will take you to authentic local restaurants wherever possible, not to tourist traps that all serve the same boring food.

After we have chosen the restaurants, attractions, hotels etc, we put them to the test by carefully monitoring our customer’s evaluations. This continual review process ensures that we act quickly if our high standards are not maintained by our suppliers.

• Authentic Food & dinning experiences
• Great Vietnam destinations based on our knowledge and customer feedback
• We try to use local guides that belong to the ethnic group in areas like Sapa and the High Central. This increases employment opportunities but also allows you to discover more of the local culture.

Tours Giving You Freedom & Flexibility

“Discovery your way” is our motto and it is something that we are passionate about. We express this passion by giving our clients the tools to discover Vietnam in the way that best suits them.

• Small private groups – See Vietnam in the luxury in your own private vehicle with your own guide and driver. They are focused on your needs not the whims of the people that just happened to have booked the same tour. Do what you want, when you want.
• Tailor made and customized tours – We specialize in tailor-made and customized travel because these days many people prefer to travel independently and create their own unique itinerary. We can take you tour ideas and fill in the detail and help you to avoid the problems which only detailed local knowledge can avoid.
• Vietnam owned & based for more than 15 years – We are not some fly-by-night company that wants to make a quick profit and run. Our teams of dedicated travel professionals know Vietnam, we know the hotels, we know the suppliers and we know the guides and drivers. Our local experience, knowledge and stability are your guarantee of quality.

Commitment to Customer Service through Team

• Sales, Product, Customer Service, IT teams & Experienced Guides working together
• Highest service level from enquiry until you arrive home

Being in Vietnam, we are able to provide 24/7 in-country support in the case of an emergency or for those unexpected events. A flight delay, cancellation or last minute change can happen at anytime but a Vietnam Tour Advisor at the end of the phone provides the reassurance that you are in good hands, even though you may be thousands of miles from home.

It takes teamwork and passion to design, present and deliver a great Vietnam vacation. Our young team of dedicated professionals is proud of their country, and so they combine their many different skills to bring you travel products that they are proud of. Thousands of satisfied customers every year are our judges. Read our testimonials

Commitment to Quality

• Quality tours – we put ourselves in the shoes of our clients.
• Quality people – highly trained professionals in all departments
• Quality website – easy to navigate with great content
• Quality service – our future depends on past.

In our business, attention to detail is the key to quality. Every tour that we book is meticulously planned to try to ensure that it runs seamlessly. Our people personally inspect the attractions and hotels to ensure that they reach the standard that we and our clients expect while providing a true and authentic experience.

Integrity and Honesty – First and Foremost

• Relaxed & fair cancellation policy
• Real value for money
• Money back service guarantee
• No hidden costs
• Full disclosure of information including detailed flight information on the itinerary
• Fairness and equity to customers, staff and suppliers

We believe that our high quality tours, value for money tours unique in Vietnam. The quality comes as a result or our commitment to honestly to our clients as well as our employees and other agents.

Vietnamese Company Interfacing with the World

Who is better placed to provide excellent service and great value than a Vietnamese travel agency located in Vietnam? Vietnam is our backyard so we know Vietnam, the people, and the intricacies of doing business here. Many years ago, we took our travel experience online to provide an interface for our customers to experience the real Vietnam. Vietnam Tour Advisor – Discovery your way, is the result.